In the era of low-price competition, sales strategies and skills are varied, manufacturers in pre-sales service and after-sales service investment resources are very different, sales staff care about project transactions! After the procurement work, the customer is most concerned about the performance ability of equipment installation and after-sales service.

In the super-large ceiling fan industry, even brands that claim to be powerful, even customers in the e-commerce, logistics and manufacturing industries corresponding to the giant level, often have problems that cannot fulfill their service commitments.

So, how does Hengzhengtong win the trust of customers and fulfill its service commitment to customers?

The core members of the team have rich after-sales service experience in multinational enterprises in the elevator industry, and bring advanced service concepts into Hengzhengtong's after-sales service.

The first is to form an after-sales service team directly operated by the company, although it costs more for this.

The second is to formulate service rules and procedures to ensure the professionalism and timeliness of services from the system.

Once again, the sales team fully supports, cooperates and supervises the after-sales service, including installation and schedule maintenance business, to ensure that the customer's voice can be smoothly transmitted to the company's service team.

Finally, customer reviews and choices can be proven.

In 2016, Jingdong Mall sent a letter praising Hengzhengtong as the only brand that performs an annual on-site inspection in accordance with the contract.

At present, Hengzhengtong has signed a contract with Jingdong Mall and Vipshop to be responsible for the after-sales service of all its fans in use, including all brands in use! The scope of services includes annual inspection, schedule maintenance support, parts replacement, especially fan relocation business.

In the era of low-price competition, all brands are fully focused on business development! Hengzhengtong is the only brand that pays attention to customer experience, focuses on after-sales service, and fulfills its service commitment!

The use benefits, functions and application conditions of oversized ceiling fans

The three main functions of oversized ceiling fans

Ventilation cooling

Through the slow rotation of the large-diameter fan, the air in the stuffy environment is flowed, and the large, soothing air flow takes away the heat accumulated on the body surface and blows sweat as it flows over the surface of the skin, achieving a cooling and comfortable effect. According to relevant foreign literature, the human body feels that the temperature is reduced by about 5-7 degrees.

Dry surfaces and disperse dirty air in the room

In the humid season, a huge amount of flowing air skims over the surface of the object, taking away the moist air that collects on the surface of the object and preventing the item from molding. In addition, during the low pressure months, some harmful gases in the workshop, such as smoke from welding, are suspended in the air, and the huge air flow pushed by the oversized ceiling fan can disperse them and accelerate their discharge to the outside.

Heat removal layer

In the winter heating season, hot air usually floats in the indoor upper space, in tall commercial places, if the heat source is insufficient, it is possible to make the temperature of the upper air and the ground difference of more than ten degrees, the air flow driven by the oversized ceiling fan can mix the upper and lower air, improve the ground air temperature, save energy.